Refund Policy
Thank you for shopping at Bandhavi Online. We are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
- Accompanied by the receipt or proof of purchase.
2. Non-Returnable Items
Certain types of items cannot be returned, including:
- Gift cards
- Sale items
- Personalized or custom-made products
- Intimate or sanitary goods
3. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at support@bandhavionline.in and send your item to: Bandhavi, Plot No-45 & 46, Chankyaplace, Uttamnagar, New Delhi-110059.
5. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@bandhavionline.in.
7. Contact Us
If you have any questions about our Refund Policy, please contact us:
Bandhavi Online Email: support@bandhavionline.in